We’re here to help
Link Support
For sign-in issues, missing workspace access, message or notification delivery problems, desktop updates, data requests, or other help with TradeWeave Link, email [email protected].
Contact support
Email us from the work address connected to your Link account. We use that address to verify your identity and workspace.
Email TradeWeave SupportInclude in your request
- Your TradeWeave work email and workspace name.
- Your device, operating-system version, Link version, and whether you use web or an installed app.
- What you expected, what happened, and when it occurred.
- A screenshot if it does not contain confidential customer information, credentials, or private keys.
Account and data requests
Ask your workspace administrator to change or deactivate managed access. For account-data access, correction, export, or deletion, follow the account-deletion instructions or email support from your authorized work account.
Security
Do not send passwords, authentication codes, recovery codes, private keys, or other secrets by email. If you believe an account or workspace is compromised, put “URGENT SECURITY” in the subject line.